Thursday, February 7, 2013

Smartboard Troubleshooting



Symptoms
Solutions
Ready light on SmartBoard is red
(Smartboard is receiving power but not communicating)
  1. Unplug the USB cords, count to ten and plug back up. 
  2. Unplug the USB cord on laptop and try a different port.
Ready light on SmartBoard is blinking green
(SmartBoard is communicating but the software is not working)
  1. Reinstall the SmartBoard product drivers Software
Ready light is off
(Smartboard is not receiving power)
1. Check USB connections.   

2. Unplug the USB cord on Smartboard and try a different port on laptop.


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